Privacy Policy

This policy explains how Sapa Day Tour (sapadaytour.com), a brand of Eco Trip Asia, handles personal information when you visit our website or contact us about a tour.

1. Information we collect

• Information you send us: when you contact us on WhatsApp or by email — including through the booking and contact forms on this website — we receive the details you choose to share, such as your name, phone number, email address, tour date, number of travellers, hotel and any message.
• Website forms: the booking and contact forms on this website do not store your details on our server. They prepare a message that opens in WhatsApp or your email app, and you decide whether to send it.
• Technical information: like most websites, our web server may keep standard logs (such as IP address, browser type and pages visited) for security and troubleshooting.

2. How we use your information

• To answer your questions and arrange, confirm and run your tour.
• To contact you about your booking, including changes caused by weather or road conditions.
• To keep our website secure and working properly.

We do not sell your personal information.

3. Sharing

We share only what is necessary to run your tour with our guides, drivers and riders, and within Eco Trip Asia. Messages sent through WhatsApp or email are also handled by those services under their own privacy policies.

4. Third-party services

This website loads fonts, images and scripts from third-party providers (for example Google Fonts and content delivery networks). These providers may receive your IP address when your browser requests those files.

5. How long we keep information

We keep booking conversations for as long as needed to provide the tour and handle any follow-up questions, and then delete or archive them in line with our legal obligations.

6. Your choices

You can ask us to access, correct or delete the personal information we hold about you by contacting info@ecotripasia.com.

7. Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

8. Contact

Questions about privacy? Email info@ecotripasia.com or message us on WhatsApp at +84 879 617 691.